Providence Independent Social Workers Services Ltd is committed to protecting your personal information. We collect and process data in line with the UK GDPR, the Data Protection Act 2018, and Social Work England’s Code of Ethics. Your data is never shared without lawful grounds or your consent.
What Data We Collect
- Personal identifiers (name, date of birth, contact details)
- Case-related information (assessment reports, notes, supporting documents)
- Professional details (for referrers: job title, organisation, etc.)
- Website usage data (via cookies and analytics, where applicable)
How We Use Your Data
We use your personal data only for purposes that are lawful, including:
- Delivering requested services (e.g., assessments, reports)
- Responding to enquiries and referrals
- Internal administration and record keeping
- Meeting legal and regulatory obligations
Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Consent – when you give clear permission for specific processing.
- Legal obligation – to comply with the law (e.g., safeguarding, court instructions).
- Vital interests – for child protection and urgent care situations.
- Public task – when carrying out duties in the public interest.
- Legitimate interests – only where these do not override your rights.
How We Store and Protect Your Data
Your data is stored securely using encrypted systems and strict access controls. We retain data only for as long as necessary and securely dispose of it in line with best practice and legal requirements.
Sharing Your Information
We only share your data when:
- You give explicit consent
- There is a legal or safeguarding obligation
- We are instructed to do so by a court of law
Your Rights
Under the UK GDPR, you have the right to:
- Access the data we hold about you
- Request correction of inaccurate information
- Request erasure (in certain circumstances)
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us at contact@providenceisw.co.uk.
Cookies and Analytics
Our website may use cookies for analytics and functionality. You can manage cookie settings in your browser. For full details, please view our Cookie Policy.
Contact Us
If you have any questions or concerns about how we handle your data, please contact:
Data Protection Lead
Email: contact@providenceisw.co.uk
Phone: 07542597352
We regularly review this policy and may update it to reflect changes in law or practice.